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GDPR Compliance

Last updated: June 10, 2026

spry-robin is committed to protecting your personal data and respecting your privacy rights in accordance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

Data Controller

For the purposes of data protection legislation, spry-robin acts as the data controller for personal information collected through our website and services.

Contact details:
Email: [email protected]
Address: 42 Clerkenwell Road, London, EC1M 5PS, United Kingdom

Personal Data We Process

We process the following categories of personal data:

  • Identity data: name, business name
  • Contact data: email address, postal address
  • Technical data: IP address, browser type, device information
  • Usage data: information about how you use our website
  • Business data: information about your business relevant to grant application services
  • Communications data: preferences in receiving information from us and your communication preferences

Legal Basis for Processing

We process your personal data under the following lawful bases:

Consent

Where you have given clear consent for us to process your personal data for specific purposes, such as marketing communications.

Contract Performance

Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.

Legitimate Interests

Where processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests. This includes:

  • Improving and developing our services
  • Network and information security
  • Fraud prevention
  • Business administration and development

Legal Obligation

Where processing is necessary to comply with a legal obligation to which we are subject.

Your Rights Under GDPR

You have the following rights regarding your personal data:

Right of Access

You have the right to request access to your personal data and receive a copy of the information we hold about you.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data we hold about you.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, including:

  • The data is no longer necessary for the purposes for which it was collected
  • You withdraw consent and there is no other legal ground for processing
  • You object to processing and there are no overriding legitimate grounds
  • The data has been unlawfully processed

Right to Restriction of Processing

You have the right to request restriction of processing in certain circumstances, such as when you contest the accuracy of the data or object to processing.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object

You have the right to object to processing based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw that consent at any time.

Right to Lodge a Complaint

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data in accordance with data protection law.

ICO Contact Details:
Website: www.ico.org.uk
Telephone: 0303 123 1113

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month of receipt, although this period may be extended by two additional months in complex cases.

We may request specific information from you to confirm your identity before processing your request, ensuring that personal data is not disclosed to unauthorised parties.

Data Security Measures

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Staff training on data protection and security
  • Incident response procedures

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

  • Service delivery and client relationship management: duration of relationship plus six years
  • Marketing communications: until consent is withdrawn
  • Legal and regulatory compliance: as required by applicable law

International Transfers

If we transfer personal data outside the UK or European Economic Area, we ensure appropriate safeguards are in place, such as:

  • Standard contractual clauses approved by the European Commission
  • Transfers to countries with adequacy decisions
  • Other legally approved transfer mechanisms

Automated Decision Making

We do not use automated decision making or profiling in ways that produce legal effects or similarly significantly affect individuals.

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the ICO without undue delay and, where feasible, within 72 hours of becoming aware of the breach.

Updates to This Statement

We may update this GDPR compliance statement periodically to reflect changes in our practices or applicable regulations. We will notify you of any material changes by posting the updated statement on this page.

Contact Information

For any questions or concerns regarding GDPR compliance or the processing of your personal data, please contact us at:

Email: [email protected]
Address: 42 Clerkenwell Road, London, EC1M 5PS, United Kingdom

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