Privacy Policy

Last updated: June 10, 2026

This Privacy Policy explains how spry-robin collects, uses, and protects your personal information when you use our website and services.

Information We Collect

Information You Provide

We collect information that you provide directly to us, including:

Name and contact information when you submit enquiry forms
Email address for correspondence
Business information relevant to grant application services
Any other information you choose to provide in communications with us

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

Browser type and version
Operating system
Pages visited and time spent on pages
Referring website addresses

How We Use Your Information

We use the information we collect to:

Respond to your enquiries and provide requested services
Communicate with you about our services
Improve our website and service offerings
Comply with legal obligations
Protect against fraudulent or illegal activity

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Consent: When you provide explicit consent for specific processing activities
Contract performance: When processing is necessary to provide services you have requested
Legitimate interests: When processing serves our legitimate business interests and does not override your rights
Legal compliance: When required to comply with applicable laws and regulations

Information Sharing

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

With service providers who assist in operating our business, subject to confidentiality obligations
When required by law or to respond to legal processes
To protect the rights, property, or safety of spry-robin, our clients, or others
In connection with a business transaction, such as a merger or acquisition

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we securely delete or anonymise it.

Your Rights

Under applicable data protection laws, you have the following rights regarding your personal information:

Right to access: Request a copy of the personal information we hold about you
Right to rectification: Request correction of inaccurate or incomplete information
Right to erasure: Request deletion of your personal information in certain circumstances
Right to restriction: Request limitation of processing in specific situations
Right to data portability: Receive your information in a structured, machine-readable format
Right to object: Object to processing based on legitimate interests
Right to withdraw consent: Withdraw previously given consent at any time

To exercise any of these rights, please contact us using the information provided below.

Cookies

Our website uses cookies to enhance your browsing experience. Please refer to our Cookies Policy for detailed information about our use of cookies and how to manage your preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

International Data Transfers

Your information may be processed in countries outside of the United Kingdom. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: [email protected]
Address: 42 Clerkenwell Road, London, EC1M 5PS, United Kingdom